[Erick Dovale]

Hello there,
I am having a little problem with my subscription. The thing is that I am using my eclipse from 2 different machine (with 2 different IP addreses) Today I got a dialog box telling me that myeclipse will be deactivated because of I was using it in more than one computer or something like that.
The only person that uses my licence key is me just from different machines. Also my home computer is assigned dinamic IPs by my isp. Could this also be a problem???

Thanks.

[Riyad Kalla]

Why are you using MyEclipse from two different machines, in the same network, at the same time?

[Erick Dovale]

That is not possible.
I use myeclipse from work and from home which are to diferent network and can not be at both at the same time.
The message box I got had the same IP address listed twice.
If your recoerd say otherwise please let me know the IPS so I can find out whats going on.
Thanks.

[Riyad Kalla]

The message box I got had the same IP address listed twice.

Ahh, does one of the machines (where the error occured) have a wireless connection or other network interface?

Please email subscriptions@genuitec.com with a description of your problem and they will be able to provide you a key that works in this situation.

[Erick Dovale]

thanks Riyad,
None of the machines I am using has a 2 IPs or more than one network interface.
I’ll be emailing my problem to the address you provided me.
Thanks again.
Erick

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