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Rick,
Find the email that you got with your subscription information and just reenter it, its the same. If you don’t have that email I believe the Member Services (http://www.myeclipseide.com/ContentExpress-display-ceid-24.html) link will let you request it.
Rick,
You mean you used the link above and requested it and never got it? For any subscription problems please email subscriptions@genuitec.com, they can help you with this.