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Hi,
My subscription expires 10/23/14. I went to renew, and after clicking on the Renew button, I get the cart displayed with the renewal fee, but above that is this message:“You have chosen to renew 1 Professional license(s). New licenses will expire 09/27/2015”
Is that right? My renewal should expire 10/23/15. Or is this just a poorly phrased note, meaning that if I had ALSO bought a new subscription, IT would expire 9/27? Very confusing. Presumably the message generator could figure out that I didn’t buy any new subscription…
dwighte,
Sorry that you are seeing this issue.
“You have chosen to renew 1 Professional license(s). New licenses will expire 09/27/2015”
I’m afraid the above message is incorrect or misleading in our new forums website. I will ask the concerned team to make the necessary changes.
You can ignore the message for now and continue with the license renewal process.
Let us know if you see any issues.
