[evisentin]

Hello, I was working with Angular IDE in Eclipse (Version: 2018-09 (4.9.0) Build id: 20180917-1800), and everything worked just fine on Ubuntu 18.04.

Since I upgraded to Ubuntu 18.10 ( I have a fresh installation, so I re-installed everything from scratch), I cannot get CodeMix to start properly.

Please find enclosed a screenshot.

I am so very sorry I cannot provide any further information.

I hope this can help.

Thanks

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[support-swapna]

evisentin,

Sorry that you are seeing this problem with CodeMix. Thank you for the screenshot.

Can you please check if any of the below suggestions help fix the problem?

1) Please shut down your IDE, then delete the .codemix folder you will find in your home directory and then start the IDE again. This will force a re-extraction of the CodeMix engine when you next start the IDE.
You will see in progress bar a status like “extracting codemix engine”, once it’s extracted 100%, engine should connect back.

2) Reboot your machine – will just ensure that no stale processes/resources are messing with the connection.

If none of the suggestions help, then please share with us the workspace log file located at workspace dir/.metadata/.log (rename the .log to .txt and attach it) for further investigation.

Apologies for inconvenience caused. Please let us know how you get on with it.

–Swapna
Genuitec Support

[evisentin]

Hello, thank you very much for your kind answer.

I did what you described in point (1) and (2), unfortunately I get the same message.

Please find enclosed the log file, as you suggested.

Hope it helps

Enrico

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[ignaciom]

Hey,

I’m sorry to hear you are having this issue, unfortunately I did not found enough information on the workspace log to properly diagnose this problem. We would like you to try to modify the eclipse.ini file and add some system properties that generates some extra log files entries, to enable, please follow these steps:

1. Close your Eclipse.
2. Edit the eclipse.ini file and add the following lines to the bottom of the file
-Dcom.genuitec.eclipse.engine.log=true
-Dcom.genuitec.eclipse.engine.log.verbose=true
3. Start your eclipse
4. Once you get the same problem, close your eclipse to flush these log files.

Could you please share these files with us? You’ll find these files at ~/.codemix/${yyyy-mm-dd-hh-mm-ss}.log

Best Regards
Ignacio

[evisentin]

Thank you very much Ignacio, I did as you asked, and I enclose the log file.

I am afraid this will not have so much more information useful for you.

On a newly delivered version of the operating system these things can happen, I am happy if I can help 🙂

Kind regards

Enrico

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[ignaciom]

Enrico,

Do you have a file/directory with this path?:
~/.config/Code or ~/.config/codeMix

If you have, could you please delete these files/directories and restart your Eclipse.

Best Regards
Ignacio

[ignaciom]

One other thing that could help in this case could be running these two commands:

sudo apt-get install –reinstall overlay-scrollbar-gtk2
sudo apt install libcanberra-gtk-module libcanberra-gtk3-module

Best Regards
Ignacio

[evisentin]

Hello Ignacio,

I do not have any of those directories in ~/.config/, I am very sorry.

I did install the packages you suggested, in fact I did not have them on my system.
However the problems remains.

If I open a command prompt and run ~/.codemix/engine/bin/codemix-engine

I get:

./codemix-engine: line 35: 16032 Segmentation fault (core dumped) ELECTRON_RUN_AS_NODE=1 “$ELECTRON” “$CLI” “$@”

[ignaciom]

Hey,

We will continue to investigate, but we’ll need some time to try to reproduce this problem.

Ignacio

[evisentin]

Thank you very much for your help, I really appreciate it.

Anyway, please, do take your time, this is no blocking for me at all, I am just learning Angular and your tool is very nice indeed.

Kind regards

Enrico

[support-tony]

Enrico,

It seems the problem on Ubuntu 18.10 is due to the ‘libc6’ package version (2.28) that is also causing VSCode fail to launch. (https://github.com/Microsoft/vscode/issues/51917). Ubuntu 18.04 is using (2.27) and works fine.

As a workaround, while we investigate a possible fix, you can downgrade ‘libc6’ to version ‘libc6.2.27-3ubuntu1’. You can try either:

sudo apt-get install libc6=2.27-3ubuntu1
or
sudo aptitude install libc6=2.27-3ubuntu1

Please let us know if you have additional comments.

[Author]

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