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Unsupported platform message: CLOSED

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  • #334463 Reply

    jim
    Member

    For some reason after downloading the app on my Samsung Galaxy note 10, I get the message “unsupported platform, attempt installation anyway?”. It installs just fine so I was wondering why that message is displayed. The app works with other pads – android and ios. When built I specified device screen sizes as Universal.

    Jim

    #334495 Reply

    Hi jim,

    Thanks for sharing this error notice with us. Can you tell me what browser are you using? Could you try installing it with default device browser and let me know if the message appears yet?

    #334502 Reply

    jim
    Member

    That was it Octavio ! I used the default browser for the Samsung Galaxy Note and it worked fine. Using the Yahoo app on the Galaxy Note is when the error message displayed.

    Thanks,
    Jim

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