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Update Licence brings an empty dialog

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  • #670125 Reply

    beat.jost
    Participant

    Renewed my licence and wanted it to update in SpringTools… After clicking “Enter Key” the dialog switches to en empty one…
    Also the integrated codemix LiveChat remains empty in Eclipse/STS.

    Any idea what the problem could be? Think I’m on the latest versions…

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    #670127 Reply

    support-swapna
    Moderator

    Hi,

    Sorry that you are seeing this issue. Thank you for the screenshot.
    There is a known compatibility issue in Eclipse 2020-09 and above versions.
    Please see this FAQ for the patch details : https://www.genuitec.com/forums/topic/codemix-and-angular-ide-compatibility-issues-in-eclipse-2020-09/
    (The patch works for Eclipse 2020-12 as well)

    Apologies for inconvenience caused. Please let us know how it works for you.

    –Swapna
    Genuitec Support

    #670130 Reply

    beat.jost
    Participant

    Did work for me – thanks a lot! 🙂

    #670140 Reply

    support-swapna
    Moderator

    Hi,

    Glad that it works. Thank you for getting back to us.
    Please let us know if you see any other issues.

    –Swapna
    Genuitec Support

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