[rmpnet]

Hi, i’m trying to use the video widget on iphone but nothing happens.
any particular procedure?
in addition i’m trying to trigger the video via javascipt:
javascript:phoneui.playVideo(‘video/AndSoWhiteSpot1Render%5B30s%20Iphone720p%5D_v02.mp4’)
it seems to work on the test center (it opens quicktime but no video in it) and does nothing on the phone.
pls help.
thx in advance
Cesare

[support-octavio]

@rmpnet,

Could you provide us more information about your issue?
1) How are you firing the action to play the video?
2) Did you include the javascript word in your code?

javascript:phoneui.playVideo(‘video/AndSoWhiteSpot1Render%5B30s%20Iphone720p%5D_v02.mp4’)

3) Have you tried to use the video widget to confirm that your video playback on your device? if not please make a little test to isolate that the problem is with the video format.

[rmpnet]

Hi Ottavio,

1) How are you firing the action to play the video?

on click run java script

2) Did you include the javascript word in your code?

in the javascript pop up window i wrote exactly the code in the quote, the video being in the video folder

3) Have you tried to use the video widget to confirm that your video playback on your device?

yes, i started by using the video widget and that’s how the video ended up in the video folder. In the test center it seems to work although it say that video playing is not supported, in the device there is absolutely no action at all, that is why i tried to do it with the java script.

please make a little test to isolate that the problem is with the video format.

the video is an h264 from adobe media encoder specifically for iphone the video itself plays no problem when uploaded to phone via usb cable. it’s 9mb total.

[rmpnet]

little update:
i’ve run a bunch on tests in the mean time and here are my results:

The video widget in not working in any way i tried (removed spaces from name, changed video, changed directories)

I got the image with the link to work instead!!!
here it’s how:
i used the onclick option: go to URL
in the URL i used: folder/video.mp4 (in my case: video/AndSoWhiteSpot1Render[30sIphone720p]_v02.mp4)
no parentesis, no http//:, nothing just folder/video.mp4 and it worked like a charm.
so i can confirm that the video format is ok.

now i’ll test on Android, i’ll let u guys know 🙂

PS.: if u want once we have solved all issues on this matter i can compile a little tutorial on it since i’ve noticed there is none on video

[support-octavio]

@rmpnet,

Could you share your video with us to investigate? send it via support at genuitec dot com, use title mobione data from rmpnet

[rmpnet]

mail sent 🙂

[Author]

Posts