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Video play in landscape, app build portrait only, fault HELP

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  • #348349 Reply

    Uplink1001
    Member

    HI.
    have and app that has been built in portrait only, did not want it to work in landscape mode.
    everything works fine except for a small video that I have included in it.
    if the phone is moved to landscape mode when the video is playing it seems fine, until the video has ended
    and it returns to the main page of the app, when it returns to the main screen the last third of the screen is just a white box and the buttons on the main screen that remains don’t show, and the page is all out of alignment.
    is there a way to stop the video playing in landscape mode?

    Uplink1001

    #348379 Reply

    Hi Uplink1001,

    Please share more info to help us replicate the problem:

    What is your Mobione version? What Cordova versino you have config’ed?
    Are you developing a native app or web app?
    What is your device model and OS?
    Are you using the video widget?
    Does this happen with any video?
    If you can share a small sample project that demonstrate the issue (only the screen(s) and widgets related to the problem) would be very helpful.

    #348381 Reply

    Unknown Author
    Participant

    I had this same issue when viewing a video via the in-app browser under Cordova 2.9.1.

    -1TC

    #348390 Reply

    Uplink1001
    Member

    Hi.
    Using Mobione ver: 2.6.2
    Cordova 2.9.0 by the looks of it, how do I update this? that’s is if this is the problem.
    Native app.
    iOS 7, iPhone 4 (yes it’s old but still a good phone, and can’t afford to get another just yet).
    Yes I am using the video widget.
    Have only tried this with 3 video’s up to now and all have the same problem.

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    #348434 Reply

    Hi Uplink1001,

    I don’t believe there is an easy way to stop the video from playing in landscape mode. I believe the misaligned UI layout after playback completes is a bug. I have shared this info with the dev team to evaluate. I’ll update you as soon as I know more.

    Is video being loaded remotely or is it packaged in the app? Can you share a small version of your project that you are willing to share with us to investigate? To keep the data in privacy send it to support at genuitec dot com, use title mobione data from Uplink1001

    #348489 Reply

    Uplink1001
    Member

    Hi.
    The video is packaged within the app itself.
    I will mail party of the app when I get time, probably at the end of the week, working late shifts this week.

    Thanks
    Uplink1001

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Reply To: Video play in landscape, app build portrait only, fault HELP

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