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Wrong Subscription Code

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  • #270702 Reply

    vadavalli
    Member

    When installing from the all-in-one install anywhere, after installation, the installer asked for the subcription key. When I gave the subscription key, the finish button was not enabled and Matise4MyEclipse was not installed. After trying to upgrade the subscription several times, it finally started but without M4M.

    When I view the error log I found the message:
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    Please help.

    Intall Summary:
    *** Date:
    Saturday, May 26, 2007 7:01:15 AM IST

    ** System properties:
    OS=WindowsXP
    OS version=5.1
    Java version=1.5.0_11

    *** MyEclipse details:
    MyEclipse Enterprise Workbench
    Version: 5.5.1 GA
    Build id: 20070521-5.5.1-GA

    *** Eclipse details:
    MyEclipse Enterprise Workbench

    Version: 5.5.1 GA
    Build id: 20070521-5.5.1-GA

    Eclipse Platform

    Version: 3.2.2.r322_v20070119-RQghndJN8IM0MsK
    Build id: M20070212-1330

    Eclipse RCP

    Version: 3.2.2.r322_v20070104-8pcviKVqd8J7C1U
    Build id: M20070212-1330

    Eclipse Java Development Tools

    Version: 3.2.2.r322_v20070104-R4CR0Znkvtfjv9-
    Build id: M20070212-1330

    Eclipse Plug-in Development Environment

    Version: 3.2.1.r321_v20060823-6vYLLdQ3Nk8DrFG
    Build id: M20070212-1330

    Eclipse Project SDK

    Version: 3.2.2.r322_v20070104-dCGKm0Ln38lm-8s
    Build id: M20070212-1330

    Eclipse Graphical Editing Framework

    Version: 3.2.2.v20070208
    Build id: 20070208-1315

    Eclipse startup command=-os
    win32
    -ws
    win32
    -arch
    x86
    -launcher
    H:\Program Files\MyEclipse 5.5.1 GA\eclipse\eclipse.exe
    -name
    Eclipse
    -showsplash
    600
    -exitdata
    cfc_80
    -vm
    h:\Program Files\MyEclipse 5.5.1 GA\jre\bin\javaw.exe

    Error Log:
    !SESSION 2007-03-08 21:58:35.984 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.31
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\css_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.78
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\forms_lists_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.93
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\htmlform_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.140
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.171
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\javascript_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.218
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\jsf_f_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.265
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\jsf_h_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.312
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\struts_bean_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.359
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\struts_html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.406
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\struts_logic_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2007-03-08 21:59:02.437
    !MESSAGE Installed snippet library: C:\Program Files\MyEclipse\eclipse\plugins\com.genuitec.eclipse.wizards_4.1.1\snippets\struts_tiles_snippets.xml

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-08 22:02:40.312
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-03-11 15:28:34.437 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-11 15:30:28.687
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-03-28 11:48:39.578 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -data C:\Documents and Settings\it\workspace -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-28 11:56:51.265
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-03-30 09:28:44.234 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY org.eclipse.ui.editors 4 10001 2007-03-30 09:29:27.640
    !MESSAGE Internal Error
    !STACK 0
    java.io.FileNotFoundException: C:\Documents and Settings\it\ntuser.dat.LOG (The process cannot access the file because it is being used by another process)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.<init>(Unknown Source)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.getContentType(OpenExternalFileAction.java:163)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.getEditorId(OpenExternalFileAction.java:151)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.run(OpenExternalFileAction.java:126)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.run(OpenExternalFileAction.java:98)
    at org.eclipse.ui.internal.PluginAction.runWithEvent(PluginAction.java:246)
    at org.eclipse.ui.internal.WWinPluginAction.runWithEvent(WWinPluginAction.java:223)
    at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:538)
    at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:488)
    at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:400)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:843)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3080)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2713)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
    at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
    at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
    at org.eclipse.core.launcher.Main.run(Main.java:973)
    at org.eclipse.core.launcher.Main.main(Main.java:948)

    !ENTRY org.eclipse.ui 4 0 2007-03-30 09:30:33.78
    !MESSAGE Unable to create editor ID org.xmen.ui.text.XMLTextEditor: Aborting unsupported external / repository file editing.
    !STACK 1
    org.eclipse.ui.PartInitException: Aborting unsupported external / repository file editing.
    at com.genuitec.eclipse.core.util.EditorUtil.checkConflictingEditor(EditorUtil.java:195)
    at com.ibm.xmleditor.internal.XMLMultiPageEditorPart.init(XMLMultiPageEditorPart.java:552)
    at org.eclipse.ui.internal.EditorManager.createSite(EditorManager.java:778)
    at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:596)
    at org.eclipse.ui.internal.EditorReference.createPart(EditorReference.java:384)
    at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:552)
    at org.eclipse.ui.internal.PartPane.setVisible(PartPane.java:283)
    at org.eclipse.ui.internal.presentations.PresentablePart.setVisible(PresentablePart.java:126)
    at org.eclipse.ui.internal.presentations.util.PresentablePartFolder.select(PresentablePartFolder.java:268)
    at org.eclipse.ui.internal.presentations.util.LeftToRightTabOrder.select(LeftToRightTabOrder.java:65)
    at org.eclipse.ui.internal.presentations.util.TabbedStackPresentation.selectPart(TabbedStackPresentation.java:391)
    at org.eclipse.ui.internal.PartStack.refreshPresentationSelection(PartStack.java:1102)
    at org.eclipse.ui.internal.PartStack.setSelection(PartStack.java:1051)
    at org.eclipse.ui.internal.PartStack.showPart(PartStack.java:1256)
    at org.eclipse.ui.internal.PartStack.add(PartStack.java:442)
    at org.eclipse.ui.internal.EditorStack.add(EditorStack.java:109)
    at org.eclipse.ui.internal.EditorSashContainer.addEditor(EditorSashContainer.java:60)
    at org.eclipse.ui.internal.EditorAreaHelper.addToLayout(EditorAreaHelper.java:212)
    at org.eclipse.ui.internal.EditorAreaHelper.addEditor(EditorAreaHelper.java:202)
    at org.eclipse.ui.internal.EditorManager.createEditorTab(EditorManager.java:758)
    at org.eclipse.ui.internal.EditorManager.openEditorFromDescriptor(EditorManager.java:665)
    at org.eclipse.ui.internal.EditorManager.openEditor(EditorManager.java:628)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditorBatched(WorkbenchPage.java:2360)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditor(WorkbenchPage.java:2295)
    at org.eclipse.ui.internal.WorkbenchPage.access$9(WorkbenchPage.java:2287)
    at org.eclipse.ui.internal.WorkbenchPage$9.run(WorkbenchPage.java:2273)
    at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2268)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2241)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.run(OpenExternalFileAction.java:129)
    at org.eclipse.ui.internal.editors.text.OpenExternalFileAction.run(OpenExternalFileAction.java:98)
    at org.eclipse.ui.internal.PluginAction.runWithEvent(PluginAction.java:246)
    at org.eclipse.ui.internal.WWinPluginAction.runWithEvent(WWinPluginAction.java:223)
    at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:538)
    at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:488)
    at org.eclipse.jface.action.ActionContributionItem$5.handleEvent(ActionContributionItem.java:400)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:843)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3080)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2713)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
    at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
    at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
    at org.eclipse.core.launcher.Main.run(Main.java:973)
    at org.eclipse.core.launcher.Main.main(Main.java:948)
    !SUBENTRY 1 org.eclipse.ui 4 0 2007-03-30 09:30:33.78
    !MESSAGE Aborting unsupported external / repository file editing.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-30 09:31:03.859
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-03-30 09:31:57.375 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-30 09:32:21.296
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY org.eclipse.ui 4 0 2007-03-30 09:32:21.359
    !MESSAGE Unable to create editor ID com.genuitec.eclipse.webdesigner.html: Invalid thread state detected on write.
    !STACK 0
    com.genuitec.eclipse.core.GenuitecCoreRTException: Invalid thread state detected on write.
    at com.genuitec.eclipse.core.A.Ä„(Unknown Source)
    at com.genuitec.eclipse.core.A.Ä„(Unknown Source)
    at com.genuitec.eclipse.core.A.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä‹(Unknown Source)
    at com.genuitec.eclipse.core.C.<init>(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.ÄÆ’(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.isLicenseValid(Unknown Source)
    at com.genuitec.eclipse.core.vU.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.vU.A__111164asdfae2342fa(Unknown Source)
    at com.genuitec.eclipse.integration.Integrator.vU1(Unknown Source)
    at com.ibm.sse.editor.StructuredTextEditor.init(StructuredTextEditor.java:1850)
    at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:152)
    at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:132)
    at com.genuitec.eclipse.webdesigner2.HTMLMultiPageEditorPart.createSourcePage(HTMLMultiPageEditorPart.java:427)
    at com.genuitec.eclipse.webdesigner2.HTMLMultiPageEditorPart.createPages(HTMLMultiPageEditorPart.java:257)
    at org.eclipse.ui.part.MultiPageEditorPart.createPartControl(MultiPageEditorPart.java:241)
    at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:609)
    at org.eclipse.ui.internal.EditorReference.createPart(EditorReference.java:384)
    at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:552)
    at org.eclipse.ui.internal.PartPane.setVisible(PartPane.java:283)
    at org.eclipse.ui.internal.presentations.PresentablePart.setVisible(PresentablePart.java:126)
    at org.eclipse.ui.internal.presentations.util.PresentablePartFolder.select(PresentablePartFolder.java:268)
    at org.eclipse.ui.internal.presentations.util.LeftToRightTabOrder.select(LeftToRightTabOrder.java:65)
    at org.eclipse.ui.internal.presentations.util.TabbedStackPresentation.selectPart(TabbedStackPresentation.java:391)
    at org.eclipse.ui.internal.PartStack.refreshPresentationSelection(PartStack.java:1102)
    at org.eclipse.ui.internal.PartStack.setSelection(PartStack.java:1051)
    at org.eclipse.ui.internal.PartStack.showPart(PartStack.java:1256)
    at org.eclipse.ui.internal.PartStack.add(PartStack.java:442)
    at org.eclipse.ui.internal.EditorStack.add(EditorStack.java:109)
    at org.eclipse.ui.internal.EditorSashContainer.addEditor(EditorSashContainer.java:60)
    at org.eclipse.ui.internal.EditorAreaHelper.addToLayout(EditorAreaHelper.java:212)
    at org.eclipse.ui.internal.EditorAreaHelper.addEditor(EditorAreaHelper.java:202)
    at org.eclipse.ui.internal.EditorManager.createEditorTab(EditorManager.java:758)
    at org.eclipse.ui.internal.EditorManager.openEditorFromDescriptor(EditorManager.java:665)
    at org.eclipse.ui.internal.EditorManager.openEditor(EditorManager.java:628)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditorBatched(WorkbenchPage.java:2360)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditor(WorkbenchPage.java:2295)
    at org.eclipse.ui.internal.WorkbenchPage.access$9(WorkbenchPage.java:2287)
    at org.eclipse.ui.internal.WorkbenchPage$9.run(WorkbenchPage.java:2273)
    at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2268)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2249)
    at org.eclipse.ui.ide.IDE.openEditor(IDE.java:371)
    at org.eclipse.ui.ide.IDE.openEditor(IDE.java:334)
    at com.ibm.base.extensions.ui.wizards.ExampleProjectCreationWizard$2.run(ExampleProjectCreationWizard.java:132)
    at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
    at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:123)
    at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3057)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2716)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
    at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
    at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
    at org.eclipse.core.launcher.Main.run(Main.java:973)
    at org.eclipse.core.launcher.Main.main(Main.java:948)
    !SESSION 2007-03-30 10:11:26.890 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-30 10:11:31.218
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY org.eclipse.ui 4 0 2007-03-30 10:11:31.218
    !MESSAGE Unable to create editor ID com.genuitec.eclipse.webdesigner.html: Invalid thread state detected on write.
    !STACK 0
    com.genuitec.eclipse.core.GenuitecCoreRTException: Invalid thread state detected on write.
    at com.genuitec.eclipse.core.A.Ä„(Unknown Source)
    at com.genuitec.eclipse.core.A.Ä„(Unknown Source)
    at com.genuitec.eclipse.core.A.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä,(Unknown Source)
    at com.genuitec.eclipse.core.C.Ä‹(Unknown Source)
    at com.genuitec.eclipse.core.C.<init>(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.ÄÆ’(Unknown Source)
    at com.genuitec.eclipse.core.ViperCore.isLicenseValid(Unknown Source)
    at com.genuitec.eclipse.core.vU.Ä?(Unknown Source)
    at com.genuitec.eclipse.core.vU.A__111164asdfae2342fa(Unknown Source)
    at com.genuitec.eclipse.integration.Integrator.vU1(Unknown Source)
    at com.ibm.sse.editor.StructuredTextEditor.init(StructuredTextEditor.java:1850)
    at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:152)
    at org.eclipse.ui.part.MultiPageEditorPart.addPage(MultiPageEditorPart.java:132)
    at com.genuitec.eclipse.webdesigner2.HTMLMultiPageEditorPart.createSourcePage(HTMLMultiPageEditorPart.java:427)
    at com.genuitec.eclipse.webdesigner2.HTMLMultiPageEditorPart.createPages(HTMLMultiPageEditorPart.java:257)
    at org.eclipse.ui.part.MultiPageEditorPart.createPartControl(MultiPageEditorPart.java:241)
    at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:609)
    at org.eclipse.ui.internal.EditorReference.createPart(EditorReference.java:384)
    at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:552)
    at org.eclipse.ui.internal.EditorAreaHelper.setVisibleEditor(EditorAreaHelper.java:258)
    at org.eclipse.ui.internal.EditorManager.setVisibleEditor(EditorManager.java:1221)
    at org.eclipse.ui.internal.EditorManager$5.run(EditorManager.java:949)
    at org.eclipse.core.internal.runtime.InternalPlatform.run(InternalPlatform.java:1044)
    at org.eclipse.core.runtime.Platform.run(Platform.java:783)
    at org.eclipse.ui.internal.EditorManager.restoreState(EditorManager.java:944)
    at org.eclipse.ui.internal.WorkbenchPage.restoreState(WorkbenchPage.java:2576)
    at org.eclipse.ui.internal.WorkbenchWindow.restoreState(WorkbenchWindow.java:1819)
    at org.eclipse.ui.internal.Workbench.doRestoreState(Workbench.java:2566)
    at org.eclipse.ui.internal.Workbench.access$14(Workbench.java:2515)
    at org.eclipse.ui.internal.Workbench$19.run(Workbench.java:1514)
    at org.eclipse.ui.internal.Workbench$16.run(Workbench.java:1263)
    at org.eclipse.jface.operation.ModalContext.runInCurrentThread(ModalContext.java:346)
    at org.eclipse.jface.operation.ModalContext.run(ModalContext.java:291)
    at org.eclipse.jface.dialogs.ProgressMonitorDialog.run(ProgressMonitorDialog.java:447)
    at org.eclipse.ui.internal.Workbench.runStartupWithProgress(Workbench.java:1258)
    at org.eclipse.ui.internal.Workbench.restoreState(Workbench.java:1512)
    at org.eclipse.ui.internal.Workbench.access$12(Workbench.java:1491)
    at org.eclipse.ui.internal.Workbench$17.run(Workbench.java:1374)
    at org.eclipse.core.internal.runtime.InternalPlatform.run(InternalPlatform.java:1044)
    at org.eclipse.core.runtime.Platform.run(Platform.java:783)
    at org.eclipse.ui.internal.Workbench.restoreState(Workbench.java:1318)
    at org.eclipse.ui.internal.WorkbenchConfigurer.restoreState(WorkbenchConfigurer.java:183)
    at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:700)
    at org.eclipse.ui.internal.Workbench.init(Workbench.java:1034)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1636)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
    at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
    at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
    at org.eclipse.core.launcher.Main.run(Main.java:973)
    at org.eclipse.core.launcher.Main.main(Main.java:948)
    !SESSION 2007-03-30 10:13:02.171 ———————————————–
    eclipse.buildId=M20050929-0840
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-03-30 10:13:23.906
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-05-26 05:58:48.203 ———————————————–
    eclipse.buildId=M20070212-1330
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY org.eclipse.core.resources 4 567 2007-05-26 05:59:17.812
    !MESSAGE Workspace restored, but some problems occurred.
    !SUBENTRY 1 org.eclipse.core.resources 4 567 2007-05-26 05:59:17.812
    !MESSAGE The project description file (.project) for Volume is missing. This file contains important information about the project. The project will not function properly until this file is restored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 05:59:25.312
    !MESSAGE Unable to locate .myeclipse.properties file
    !SESSION 2007-05-26 06:01:59.046 ———————————————–
    eclipse.buildId=M20070212-1330
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:05.562
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:22.359
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:22.593
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:22.859
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:23.156
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:23.343
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:23.531
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:23.906
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:43.468
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:43.796
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:43.937
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:44.156
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:44.265
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:44.453
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:47.296
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:47.500
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:47.781
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:51.968
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:52.593
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:52.812
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:53.000
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:53.359
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:53.562
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:53.718
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:54.000
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:54.250
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:55.031
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:55.390
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:02:55.890
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:03:27.421
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.
    !SESSION 2007-05-26 06:03:50.031 ———————————————–
    eclipse.buildId=M20070212-1330
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:03:59.062
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:25.734
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:25.968
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:26.171
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:26.484
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:26.750
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:27.000
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:04:27.343
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.
    !SESSION 2007-05-26 06:06:49.390 ———————————————–
    eclipse.buildId=M20070212-1330
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:07:18.015
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:07:37.812
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:13:00.015
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.
    !SESSION 2007-05-26 06:14:55.750 ———————————————–
    eclipse.buildId=M20070212-1330
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments: -os win32 -ws win32 -arch x86

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:03.046
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:20.453
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:20.890
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:21.265
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:21.468
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:21.765
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:21.984
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:22.640
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    !ENTRY com.genuitec.eclipse.core 1 0 2007-05-26 06:15:22.859
    !MESSAGE Subscription key decode failed. Hash code was not correct so key is being ignored.

    #270738 Reply

    Scott Anderson
    Participant

    First, I’m very sorry that you’re experiencing this issue and that it has been so long to get a response for it. Unfortunately, your posting
    and email arrived at the end of a Friday just prior to a 3-day holiday weekend in the US.

    The problem you’re seeing with the subscription code can be caused by a mismatch between the entered subscriber id and subscription code
    as well. Can you double check that the id and code are exactly as we sent them in your subscription confirmation email? Sometimes people
    mis-enter them or copy / paste them with additional whitespace and problems like this can occur. Please let us know if this helps.

    If that doesn’t clear up the issue, I’m sure your emails to support and subscriptions will get you a prompt response no later than tomorrow when everyone is back in the office. If this doesn’t resolve the issue, please email the subscriber ID and subscription code that’s causing this issue to subscriptions at myeclipseide dot com. I know you emailed describing this issue already, but I don’t believe you include this information and we’ll need it for testing.

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